At LOMO, your satisfaction is our priority. We understand that sometimes a product may not meet your expectations. That's why we offer a straightforward 7-day return and exchange policy.
Here's what you need to know:
This process typically takes about 7-8 working days, and we appreciate your patience throughout.
Our customer support team is here to help you Monday through Saturday from 10 AM to 7 PM. If you have any questions or need further information, please reach out to us at +91 98101 80033, connect with us via WhatsApp, or email us at help@lomo.com. We're here to ensure your experience with LOMO is nothing short of excellent.
We make up to three delivery attempts for each order. Please be prepared to show an ID upon delivery. If you've ordered multiple items, they may be shipped in separate packages. You can track each package using your order number.
At LOMO, we are committed to making your shopping experience as seamless and satisfying as possible. Thank you for choosing us for your musculoskeletal health needs!
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